SHOP F.A.Q's
Why is shipping so Expensive?
Shipping Costs
ORIGINALS
There are two Shipping options for originals:
Budget:
Cost is 15$ CAD for untracked, slow service from Mexico (Delivery time usually between 30 - 60 days and not 100% guaranteed )
Express:
95$ CAD Tracked, express shipping - 2 - 7 business day with Fedex, UPS or equivalent depending on lacation
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PRINTS
Standard Shipping
Tracked service, time depends on location but approx. 7 - 30 business days
European Union
15 $ CAD
UK
10 $ CAD
Rest of World (USA and Canada incl.)
20 $ CAD
DUTY
You are responsible for any duty charged by your country. Prints are shipped from the UK and originals from Mexico.
How long does shipping take?
Shipping times vary on your location, it depends on what you've ordered and where you are having it shipped.
Prints are shipped from the UK, so standard shipping (tracked) usually takes within 5 - 30 days.
Originals sent via the budget option, CAN take up to 60 days, and delivery is not guaranteed.
I recommend express shipping for special Originals.
If you need an accurate estimate or expedited shipping, contact hi@artofmadeleine.com
Ecological Responsibility
All prints and originals are shipped in paper recyclable mailers and are plastic free.
Why is shipping so Expensive?
For now, printed items are created "print on demand" and the manufacturers set the shipping prices depending on item and location. Unfortunately I can't control it...
Shipping Originals from Mexico is either insecure, slow and less expensive, or quick and secure (but expensive) using a private express service like Fedex that has a flat rate regardless of size.
Unfortunately there is no in between I've found yet...however I'm continuing to try to find a better shipping solution.
For now, printed items are created "print on demand" and the manufacturers set the shipping prices depending on item and location. Unfortunately I can't control it...
Shipping Originals from Mexico is either insecure, slow and less expensive or using a private express service like Fedex that has a flat rate (expensive) regardless of size.
Unfortunately there is no in between...however I'm continuing to try to find a better shipping solution.